Luna’s in-home physical therapy makes recovery simple, safe, and personal. Whether you’re healing from surgery, managing pain, or working to move more confidently, Luna brings physical therapy directly to you. Here’s what your care journey looks like from start to finish.

Step 1: Fill out a quick online form

1. Go to getluna.com/appointment and fill out the form it takes less than two minutes to complete!
2. You’ll let us know how to contact you, where you’d like to receive care, and what you need help with. 
3. Then, you need to talk to Luna’s Concierge team to solidify your appointment. 

Step 2: Quick phone call with Luna’s Concierge team

1. After submitting your form, a Luna Concierge agent will give you a call to finalize your appointment details. 
2. You can expect a few things to happen on the call:
3. We’ll confirm your insurance details, explain your coverage, and provide a clear price estimate for your visits. 
4. We’ll match you with a licensed Luna physical therapist based on your condition, goals, and location.
5. Finally, we’ll schedule your first visit and can help you prepare for your appointment.
6. You can also ask about our mobile app, which will help you track your appointments and exercise progress.

Step 3: Your Luna PT arrives at your home

1. Your therapist arrives at your scheduled time—no driving, waiting rooms, or shared spaces.
2. Each session lasts 45–55 minutes and is fully one-on-one.
3. You’ll see the same PT each visit for consistent, personalized care.
4. Your PT brings all necessary equipment and follows strict hygiene protocols.
5. The first visit focuses on learning about your health history, goals, and home setup.

Step 4: What happens during each visit

1. Sessions are hands-on and fully customized.
2. Your PT assesses movement, strength, and balance to design your care plan.
3. You’ll perform guided exercises with real-time feedback.
4. No gym equipment? No problem—your PT adapts using items like chairs or countertops.
5. Your therapist may also share fall-prevention or safety tips for your home.

Step 5: Use the Luna app to stay connected

1. After each visit, your PT uploads your personalized exercise plan with video demos. You can:
2. Schedule visits
3. Track your recovery
4. Securely message your PT between sessions
5. Prefer desktop? You can log in online instead.
6. Need help with setup? A Concierge team member can walk you through it.

Step 6: Ongoing visits and progress

1. Most patients see their PT 1–2 times per week.
2. Each session builds on your previous one to improve strength and mobility.
3. Your PT continually tracks progress and adjusts exercises as you improve.
4. Because you’ll work with the same therapist, your care feels personal and consistent.

Coordinating with your doctor for seamless care

1. If your PT was prescribed by a physician, your Luna therapist keeps them updated through Luna’s Clinical Dashboard.
2. Your doctor can review notes, monitor progress, and suggest adjustments.
3. This coordination is especially important for:
4. Post-surgical recovery: knee, hip, or shoulder replacements, ACL or spinal surgery
5. Neurological conditions: stroke, multiple sclerosis (MS), Parkinson’s disease
6. Chronic conditions: arthritis, ALS, or balance disorders

By connecting your doctor and therapist, Luna ensures every part of your care plan aligns for the best outcomes!

Step 7: Wrapping up your plan of care

1. As you reach your goals, your PT reviews progress and discusses next steps.
2. Many patients “graduate” once they feel stronger, steadier, and pain-free.
3. If needed, your plan can be extended or modified to maintain progress.
4. You can pause or resume anytime—your exercise history stays saved in the app.
   

Step 8: Returning for future care

1. Many patients return for periodic tune-ups or preventive visits.
2. Continued care helps maintain mobility and prevent new injuries.
3. Since Luna comes to you, staying consistent with therapy is simple and sustainable.

Ready to experience physical therapy that fits your life?

Recover from the comfort of your home with Luna’s trusted, licensed physical therapists. Start with Luna today.