Dr. Peatman, a member of Luna’s Advisory Council, discusses the critical role of outpatient PT in patient recovery. He emphasizes the importance of trust, clear communication, and accessibility in achieving better clinical outcomes. With Luna’s model, patients benefit from personalized, at-home care with the same physical therapist, enhancing their rehab experience.
By Luna and Lily Beltran
Dr. Peatman is a member of our Advisory Council, a partnership between Luna and leading physicians dedicated to improving the overall patient experience—including greater satisfaction and better clinical outcomes.
These physical therapists can develop a rapport with their patients and build trust. This allows both the patient and PT to be on the same page regarding rehab protocols. Outpatient PTs can easily formalize a focused treatment program, such as one to aid with pre- and post-operative range of motion for knees and hips.
It’s vital for outpatient PTs to willingly communicate any concerns with the physician as well as provide updates on the patient’s progress, to assess if they are improving as expected. I’d also expect the PT to be able to identify any outliers with patients.
Most patients want physical therapy after surgery, and I offer it to all my patients post-op. I highly recommend it for knee conditions. Convenience is important for patients; they’re willing to drive to see the doctor, but they want physical therapy close to home.
The best PTs are able to “read” a patient and provide the maximum level of treatment without hurting the patient.
I need to be updated on basic clinical information on the patients I refer to Luna, such as the range of motion for knee conditions. And I like to know that the patients I don’t hear about are doing fine with pain management or other relevant concerns.
Luna has excellent geographical coverage, and patients can receive care within a reasonable amount of time. They see the same physical therapist for every visit, which is important. My patients love the convenience, and this increases their satisfaction with the physical therapy experience.
Physical therapy, delivered.
Luna is the leading provider of in-home physical therapy, delivering exceptional care to thousands of patients across the country.
Lily Beltran is the Head of Operations and Co-Founder of Luna, where she has been instrumental in transforming the delivery of outpatient physical therapy by bringing high-quality, in-home care to patients. With extensive experience in healthcare operations, performance improvement, and regulatory compliance, she has successfully led initiatives to optimize patient care, streamline credentialing, and enhance therapist success. Passionate about creating high-value healthcare solutions, Lily combines her expertise in business strategy and clinical performance to drive Luna’s mission of making physical therapy more accessible, convenient, and effective.
Dr. Brien, a Luna Advisory Council member, highlights Luna’s expert, one-on-one outpatient PT, emphasizing its effectiveness—especially preoperatively—and the importance of PT-physician communication for better patient outcomes.
Read moreTrust is key in patient-physician relationships, including referrals. That’s why 500+ doctors choose Luna for in-home, personalized PT. With better access and adherence, Luna makes referrals seamless and improves patient outcomes.
Read moreBettina Zellmer, a licensed PT and Luna’s Physician Relations Manager, helps physicians seamlessly refer patients to Luna. Her expertise ensures better patient outcomes and streamlined processes. Through dedication and persistence, she strengthens Luna’s impact.
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